Frequently asked questions
Do you ship internationally?
Yes, we ship worldwide. Free UK shipping is available on orders over £60 (international shipping is calculated at checkout).
How long will my order take?
Processing usually takes 2-5 business days. Shipping times vary by location and express shipping is available at checkout.
*Processing time is the time it takes to create and prepare your order for dispatch.
Are your items made to order?
Yes — this helps reduce waste and ensures each piece is created just for you.
Can I return my order?
Yes — we offer a 14-day return policy. Please refer to our policy and contact us first at sales@alyfestyle.org so we can help you.
What if my item arrives damaged?
Email us within 7 days and we’ll make it right!